Click on "Sign Up," enter your details, and follow the instructions to complete your registration.
Yes, having an account helps you manage orders and preferences easily.
No, social media login is not available. Please register using your email and password.
Log in, go to "My Profile," and edit your personal information anytime.
Orders are processed within 1–2 business days, excluding weekends and public holidays.
Delivery typically takes 3 to 8 business days, depending on your location.
The courier will attempt delivery three times. If unsuccessful, the package will be returned to us.
We will coordinate with our courier partners to issue a replacement or refund.
Contact our support team at nexauraventures1212@gmail.com with your order details and reason for the refund request.
Approved refunds are processed within 5–7 business days to the original payment method.
Yes, we offer free shipping on all orders
If an item is partially non-compliant with return criteria, a partial refund may be issued at our discretion.