At Ethnicelegancez, operated by Nexaura Ventures, we are committed to ensuring your orders are delivered securely and within a reasonable timeframe. This policy outlines our shipping process, estimated delivery times, and key details to keep you informed from checkout to delivery.
For the purpose of this policy, "we," "our," and "us" refer to Nexaura Ventures, whereas "you," "your," "user," and "users" refer to our esteemed customers. By placing an order with us, you agree to the shipping terms outlined below.
Currently, we provide shipping services across India. At this time, we do not offer international deliveries, and our services are restricted to domestic destinations.
Our standard shipping timeframe ranges between 3 to 8 business days, depending on your location and the availability of courier services.
Unpredictable events like weather disruptions, logistical challenges, or holiday season surges may impact delivery times.
In cases where a delivery attempt is unsuccessful due to incorrect address details, recipient absence, or refusal to accept the package:
If your package arrives damaged, contact our support team within 48 hours with clear photographs for verification.
For lost shipments, we will work closely with our courier partners to resolve the matter, offering a suitable replacement or refund.
Some items may have specific shipping conditions due to their size, weight, or fragile nature. Any applicable shipping constraints will be clearly stated on the respective product pages.
For any queries regarding shipping and delivery, feel free to reach out to us at nexauraventures1212@gmail.com.
Thank you for shopping with Ethnicelegancez! We are dedicated to providing a hassle-free and dependable delivery experience.